Kylemore Abbey, TOP 1 tourist attraction Ireland

Covid-19

At Kylemore Abbey we understand that you and your family’s safety is of the highest importance. That is why we are registered as part of Failte Irelands Covid-19 safety charter and are implementing a number of procedures and precautions to ensure your wellbeing when visiting Kylemore Abbey.

Indoor Dining
In keeping with Government advice we will be advising our visitors to avail of the large outdoor eating areas we have added to the estate. However as of July 28th, limited indoor dining space will be available at Mitchell's Cafe (outdoor dining only in the Garden Teahouse) on a first come first serve basis between 11am and 4:30pm daily. Please note that you MUST produce your vaccine passport, either QR code or physical copy with photo I.D., to gain admittance to the indoor dining seating area and masks must be worn unless seated at your table. A maximum of 6 people will be allowed per table and details will be sought for contact tracing purposes for each table.

Please see below to see what we are doing and what we ask of visitors and groups who are planning a visit to Kylemore.

What we have done & pledge to continue to do...

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  • Follow strict HSE, HSA, and Fáilte Ireland opening protocols and guidelines.
  • Increased cleaning schedules for all departments with a particular and frequent sanitizing of “touchpoints”.
  • Hand Sanitization points for guests and staff located regularly throughout the estate.
  • Increased staff training on safety and health procedures.
  • Equipping staff with appropriate PPE including face shields and individual hand sanitizers.
  • Introduction of one-way systems, floor markings to reinforce social distancing, and visitor flow measures.
  • Temporary suspension of talks and events that might encourage gathering in tight groups. Temporary closure of tight spaces including The Vinery, The Head Gardeners House, and the To Go Café. 
  • Removal of brochures and other “high touch” items. We have made a PDF of our brochure available on online tickets and will be made available to tour operators.

What we ask of our Visitors...

In your Connemara holidays, visit Kylemore Abbey
  • That you pre-book your visit online where possible to help us manage visitor flow.
  • That you adhere to social distancing guidelines throughout the estate
  • That you avail of hand sanitizing and handwashing facilities regularly while on site.
  • That face coverings are worn in all indoor spaces including our shuttle bus, in line with Government Guidelines face coverings are now mandatory except for when consuming food.
  • That you have your vaccine passport ready to show (and a photo I.D. if using a paper copy) if you wish to avail of indoor dining. You will not be admitted to the indoor dining area without this. 
  • That you use contactless or card payments where possible.
  • That you follow coughing and sneezing etiquette and appropriately dispose of any rubbish.
  • That you supply your contact details, solely for the purpose of contact tracing, when requested.
  • That you immediately notify a member of staff should you become unwell while visiting. They will happily guide you through first aid and reporting procedures.
  • That you do not travel to Kylemore Abbey if you or any member of your party are feeling unwell. We will happily refund your ticket or honour it at a later day.

What we ask of Tour Operators...

KYLEMORE ABBEY E
  • You must pre-book your visit with our Visitor’s Centre at the email address below.
  • That you provide contact tracing for the individuals in your party
  • That your group remain together and with a contact person throughout the duration of your visit as much as is reasonably possible.
  • We welcome your group to avail of Mitchell’s Café but indoor dining is very limited. Please speak to our Visitor Centre about the available dining options prior to your visit.