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Your Privacy and Security

Ensuring the privacy and security of your personal information while shopping and communicating with kylemoreabbey.com is very important to us. Any information given to us by you is treated with the upmost care and confidentiality.

Personal Information

The personal information you provide to us while shopping with kylemoreabbey.com (i.e.: name, address, telephone number, email address, and credit card etc) is maintained in private files on our secure web server and on our internal systems. All data is treated with the utmost confidentiality. We never share any of our customer’s information to any other individual, business or organization. We will never pass your personal data to anyone else.

When you visit or shop on-line at kylemoreabbey.com, or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website.For the purpose of completing your order you consent to receive communications from us electronically until that transaction has been completed. Once your transaction is completed we agree to store your information securely in our accounts department only and no further communication will be made with you without your specific agreement. If you complete your details in the Contact Us section, you agree that you wish to be contacted by us. You may also consent to receive our monthly e-zine by agreeing to that option at the point of sale. This condition does not affect your statutory rights.

Subscribers to our monthly ezine may use an automatic unsubscribe option. If you have any queries about how your information is used or stored please contact us at info@kylemoreabbey.com.

Cookies

To improve your experience on our site we use cookies. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

 

Shipping

On placing your order you will receive an order confirmation email. Orders are then carefully packaged and sent on their way. These times are given as a guideline and we cannot be guaranteed. Delivery costs are calculated by weight and will be added to your purchase at the checkout.
Our delivery costs are as follows these apply to all goods up to 20 kg. Please see our list of shipping costs and standard delivery times for more details here

Amazing Customer Service

At Kylemore Abbey we have a long tradition of excellent personal customer service. It is a matter of pride to us that you are happy, not just with the products you receive but also your whole experience of shopping with kylemoreabbey.com

Peace Of Mind

Rest assured that kylemoreabbey.com is a secure environment for shopping and browsing. You privacy and personal security is our priority at all times. All prices are inclusive of VAT, no additional charges at time of delivery.